GAO to Federal Agency: You Must Show Your Work When it Comes to Evaluation Documentation

The gears of protest resolution at the General Accountability Office have ground to a halt due to the government shutdown but not so long ago, those protest gears were turning. And during that time, GAO sustained the protest of Island Peer Review Organization, Inc., d/b/a IPRO, B-417298.2, 2025 CPD ¶ 218 (Sept. 2025) due to an agency’s insufficient documentation of an evaluation process. What makes this one especially interesting is that getting a sustain on a protest based on inadequate documentation is somewhat rare. When it comes to inadequate documentation, it is more likely an agency takes corrective action, which shields the agency from having to share (under a protective order) source selection information. Or in many cases, if the protest makes it all the way to the comments portion of the protest, GAO finds that an agency did provide sufficient documentation. Read on to learn what it took for this protester to succeed on the inadequate documentation claim.

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A Glitch In Time? GAO Denies Late Proposal Protest for Lack of Systemic Outages with Agency System 

Both GAO and the federal agencies take proposal deadlines with the utmost seriousness. We have discussed a few other examples of late proposals being denied by GAO before. Now, we have another one. This time, the protester put forth the argument that its lateness was not its fault. Rather, it was caused by issues with the agency’s proposal receipt system. Unfortunately for the protester, GAO did not accept this argument. Here, we will go into how it arrived at that decision. 

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Agency Not Required to Hunt Down and Investigate Bad Publicity, Says GAO

In a recent decision, GAO said that it is not the contracting agency’s job to play investigator when it comes to publicly available negative past performance information. GAO acknowledged that there may be certain situations where the agency is required to consider such information that it is aware of during its evaluation. But according to GAO, this denied protest involved no such situation.

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Playing Games? GAO Requires NASA to Scratch $650 Million Contract Due to Foosball Snafu

While most of our get-togethers these days involve mask wearing, social distancing, and even virtual happy hours, spending time with friends is a great way to keep spirits light. Unfortunately for one group of friends, their weekly hangouts led GAO to conclude in its recent decision, Teledyne Brown Engineering, Inc., B-418835 (Sept. 25, 2020), that NASA had to cancel a more than $650 million deal and start the procurement process all over.

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Beta.SAM.gov: Check Early & Check Often!

If we’ve said it once, we’ve said it a thousand times: when it comes to submitting your GAO protest, meeting GAO’s strict timeliness requirements is a must. So is watching out for notices on contract awards posted online. In Prudential Protective Services, LLC, B-418869 (Aug. 13, 2020), the protest was dismissed as untimely because it was filed more than 10 days after notice of the award was posted to beta.SAM.gov.

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Persistence Pays: GAO Sustains After Fourth Protest Due to Unreasonably Narrow Corrective Action

In its recent decision, Peraton, Inc., B-416916.8, et al. (Aug. 3, 2020), GAO ultimately sustained a protest that the Department of State’s corrective action was unreasonably limited—recommending the protester be reimbursed its protest costs in the process.

For more on how it reached this result, buckle up! Because it was a long road for the protester to reach the GAO sustain.

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GAO: Work Must Remain Set Aside for 8(a) Participants Because Not a “New Requirement”

In a recent decision, Eminent IT, LLC, B-418570 (June 23, 2020), GAO held that the Department of State improperly removed a requirement from the SBA’s 8(a) program where the solicitation did not create a “new requirement.”  

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