Past performance is a key ingredient in most competitive government procurements. Even if a contractor’s overall past performance record is excellent, a single blemish can damage the contractor’s chances of award.
In a recent GAO bid protest decision, the agency relied on a single adverse past performance reference to assign the contractor a poor past performance rating–even though the contractor strongly disagreed with the adverse reference. The GAO held that there was nothing wrong with the agency’s past performance evaluation.